Quality Management System (ISO 9001)
What is ISO 9001?
Quality Management System (ISO 9001)
- Introduction of ISO 9001
- Building Blocks of ISO 9001
- Risk-based Thinking
- Process Approach
- PDCA Cycle
- 7 Principles of QMS
- Benefits of ISO 9001
- Key Terms and Definitions
- Minimum Documented Information required by ISO 9001
- Requirements of ISO 9001
- Interpretation of ISO 9001
- Requirements Best Practices for Implementation of ISO 9001
- Introduction of Audit Guidelines (ISO 19011)
- Internal Auditing Requirement
- Key Terms & Definitions of Auditing
- Audit Objective, Scope, Criteria & Methods
- Audit Types, Principles & Best Practices
- Roles/Responsibilities of Auditors & Auditee
- Audit Planning, Execution, Reporting & Follow-up
- Use of Process Approach in Auditing
- Use of Risk-based Thinking in Auditing Lead Auditor (Day 4)
- Responsibilities of Lead Auditor & Audit Team
- Selection of Audit Team
- Competence of Audit Team
- Conducting an Audit
- Initiating the Audit
- Preparing Audit Activities
- Conducting Audit Activities
- Preparing and Distributing the Audit Report
- Completing the Audit
- Conducting Audit Follow-up
- Opening & Closing Meetings
- Audit Methodology (Onsite/Remote Auditing)
- Auditing Leadership and Commitment
- Handling Difficult Situation during Audit Communication during Audit
- ISO 17021 Requirements for Stage 1 & Stage 2 Audit
- Interactive Presentation
- Class Participation
- Group Exercises
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Learning Methodology
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