THE BENEFITS OF A QUALITY MANAGEMENT SYSTEM (ISO 9001)gcertiadmin
ISO 9001 is an international standard that specifies the requirements to establish, implement, maintain, and continually improve a Quality Management System (QMS). Organizations implement ISO 9001 to demonstrate their ability to consistently provide products and services that meet and exceed customer satisfaction. This is the world’s leading quality management standard and has been implemented by over one million organizations in more than 170 countries.
Any organization, regardless of its type, size, the products and services can implement ISO 9001 to meet the quality requirements of its customers and other interested parties.
Key Benefits of ISO 9001
The benefits of ISO 9001 include but not limited to the following:
- Corporate Image
Implementation of ISO 9001 demonstrates the commitment of an organization to consistently provide the quality of products and services to its customers and reflects a positive image of the organization in the competitive market.
- Preferred Supplier
Every customer wants to work with suppliers who can consistently provide products and services required to run their business. Effective implementation of ISO 9001 demonstrates the ability of an organization to consistently provide quality products and services to its customers.
- Increased Revenue
Most of the organizations are profit-oriented organizations and one of their core objectives is to increase the revenue by selling their products and services. The organization can get more clientele by selling its market image and demonstrating its ability to provide good quality of products and services on a consistent basis. Moreover, the revenue of an organization is also increased by doing first time right and avoiding the costs of rework, rejection, scrap, additional inspection and penalties due to late deliveries, etc.
- Customer Satisfaction
Customer satisfaction is a key objective of an organization and one of the basic principles of the QMS. Continuity and growth of business depend on achieving customer satisfaction by consistently providing good quality of products and services. Effectively implementation of ISO 9001 helps to achieve customer satisfaction.
- Reduced Cost
The QMS is based on a preventive approach and doing the first time right. Effective implementation of ISO 9001 helps to reduce the operating cost by doing the first time right and avoiding the costs related to scrap, rework, customer rejection, additional inspection, and penalties due to late deliveries, etc.
- Quality Culture
ISO 9001 is based on the principle of engaging people for establishing, implementing, maintaining, and continually improving QMS. This engagement helps the organization to get the buy-in of everyone in the organization and laid down the foundation of establishing quality culture. Quality culture helps to achieve the overall objectives of an organization and guarantees customer satisfaction.
- Risk Management
The ISO 9001:2015 is based on risk-based philosophy. The risk-based philosophy helps and organization to identify the potential risks (relevant to organizational context and processes) and implement the actions to address those risks. Consequently, effective implementation of ISO 9001 helps an organization to manage its risks.
- Improved Performance
Continual improvement (PDCA Cycle) is one of the basic principles of the QMS. An organization continually improves by effective implementation of ISO 9001 requirements including but not limited to establishing improvement objectives, addressing the risks and opportunities, identifying nonconformities and taking corrective actions, training employees, monitoring, measuring, analyzing and evaluating the data and information for decisions making, conducting internal audits and management reviews, etc.
- Achieving Objectives
QMS provides a framework for establishing and achieving objectives. Establishing quality objectives at relevant functions, levels, and processes for continual improvement is one of the key requirements of ISO 9001.
- Maintaining Quality
Effective implementation of ISO 9001 helps an organization to maintain and continually improve the quality of products and services.
- Meeting the expectations of Interested Parties
The ISO 9001 provides a framework to identify and meet the expectations of interested parties including customers, suppliers, employees, regulators, and leadership, etc.
- Motivating Employees
The ISO 9001 engages and motivates employees by implementing the best quality practices and establishing a quality culture. Moreover, employees feel motivated while working in an ISO 9001 certified organization because their roles, responsibilities, authorities, expectation, and work processes are well defined and communicated.
In short, through G-Certi.ca ISO 9001 certification we demonstrate that your organization is customer-focused and committed to delivering high-quality services. If you need help with any aspect of your certification then contact us for consultation.