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iso-9001-certification

How to Maintain ISO 9001 Certification

Managing a business does not come in handy as it involves a long and tiring process of execution from the initial packaging to the product delivery and customer service. To establish a recognizable reputation in the market, there are a few internationally recognized standards of quality management systems that deal with the provision of effective processes and manpower for sustainable delivery of the respective products and services.

To attain a strong quality control, your organization is supposed to seek international certifications and one of them is ISO 9001 Certification. A process with a few steps is required to be followed to get your organization certified. 

Step 1

The first step is to fill a request form that can elaborate about your company and the motive of your request. As soon as you fill the form, your organization will receive a call for further discussion and proceedings of the certification.

Step 2

An initial audit will be conducted in the second step within two stages. First, a preliminary visit will be executed to verify if your organization has all the necessary arrangements done for a final assessment. Next, the auditors will analyze if your quality management system meets the requirements of ISO 9001 Certification process diligently, and that the implementation is adequate enough to deliver successful results. A report will be formulated highlighting the areas of improvement and the next stage of assessment.

Step 3

In the third step, the QMS will go through a final assessment. This step will involve the sample audits of all the necessary processes and activities needed for the implementation of ISO 9001 Certification and how effectively the QMS complies to the standard. Proceeding with the report formulated in the initial assessment, the areas of improvement will be rechecked and incase of any non-compliance and errors, the auditor will not be recommending the certification at that time. 

Step 4

If the auditor approves the audit and provides clearance to the organization, it will be certified by the ISO 9001 Certification. However, consistent visits of the auditor and team will be conducted every now and then and a surveillance visit once in year and recertification audit after every three years to maintain the certification. The organization will require you to pass the recertification audit in order to get recertified again. 

ISO 9001 Certification has numerous internal and external benefits, for example, increased customer satisfaction and improved feedback along with increased profits and high quality processes. The auditors and ISO 9001 Consultants advise the organizations to work in collaboration with an accredited body to get the certification easily and with convenience. It will provide value to their overall performance and will help them overcome any lacking and hurdles throughout the process. It will also provide a detailed and comprehensive insight about the benefits of the certification and will make the organization understand the technical requirements and will offer relevant advice in accordance with the QMS implemented so that you can become eligible for the ISO 9001 Certification and enjoy the perks. 

 

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ISO-9001-certification

Why Is ISO Certification Important?

ISO certification, also known as the International Standards Organization certification, is the validation of standard protocols met by a company. These standards are set by this particular organization, which ensures the safety of the products manufactured by the companies. This certification is internationally recognized. Any company found with this particular stamp on their products is always reliable, genuine, and trustworthy compared to the one that doesn’t have it. Any organization, regardless of its type, size, products, and services can get ISO 9001 certification.

Types of ISO certification

The company offers different kinds of certifications to manufacturing companies. Each of these kinds offers a different interpretation. The most significant one, however, is the ISO 9001 certification. 

ISO 9001 certification and its importance

This particular certification upholds that the organization possessing it can offer products as well as services that follow all regulatory requirements. Internal audit and gap analysis being a regular concept for such a company ensure better outcomes. ISO 9001 certification ensures a higher level of performance by the employees, a clear explanation of the quality control process utilized by the company as well as the reduction of the waste material. At the same time, a company with this certification improves efficiency with every passing day.   

Training and learning

A lot of people associated with the world of manufacturing products or offering services are interested in getting trained in ISO certification. The ISO training Canada offers a great opportunity to the people to learn the ISO 9001 standards. These learning techniques provide a great understanding of the minute details of this certification. The training includes workshops, classroom teachings as well as online sessions. As the classes are highly interactive, they offer a great opportunity to understand everything clearly.   

Significance for the auditors

These sessions of training are not only limited to those associated with the manufacturing processes. Rather, auditors also have the opportunity to get a hands-on learning process and a chance to polish their skills. ISO 9001 Auditors Training enables the auditors to conduct faultless audits in the organizations for which the certification inspection is required. The reports on the quality management system that the auditors produce after their training are always thoroughly professional. 

Consultants for everyone

If you are someone who is desperately looking for recommendations related to ISO 9001 Consultants near me, you are on the right track. No matter if you are attached to a company performing manufacturing activities or you are an auditor looking forward to polishing your skills, it is high time you get yourself enrolled in the right training program. This program will not only offer you minuscule details regarding the certification but will also give you real-time scenarios to put your knowledge into practice. Right from describing the certificate to identifying its terms, from giving a rundown of the requirements to demonstrating the actions, the training does it all.  

Conclusion

ISO certification surely sets a company following its rules apart from others. The manufacturing and service organizations that hold ISO certification are always much more reliable and mostly the first choice for the customers. Any company following the ISO certification rules will automatically be better in quality than the one that doesn’t hold such a certificate.   

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ISO-9001

MINIMUM DOCUMENTED INFORMATION FOR ISO 9001:2015

An Overview of ISO 9001:2015

ISO 9001 is an international standard that specifies the requirements to establish, implement, maintain and continually improve a Quality Management System (QMS). Organizations implement the ISO 9001 to demonstrate their ability to consistently provide products and services that meet and exceed customer requirements. ISO 9001 is the world’s leading quality management standard and has been implemented by over one million organizations in more than 170 countries.

Any organization, regardless of its type, size, products, and services can implement ISO 9001 to meet the quality requirements of its customers and other interested parties.

What is Documented Information?

As per ISO 9000:2015 (QMS – Fundamentals and Vocabulary), the “documented information” is defined as the information required to be controlled and maintained by an organization and the medium on which it is contained. The example of documented information can be a record, specification, procedure, drawing, report, standard, etc.

The term “document” is defined as information created in order for the organization to operate e.g. procedures, instructions, specifications, guidelines, and criteria, etc. The term “record” is defined as a document that provides evidence of results achieved or activities performed e.g. evidence of training, calibration, corrective action, internal audit, traceability and management review activities, etc. A set of documented information, for example, specifications and records, is frequently called “documentation”.

In the previous version of the ISO 9001 standard, the documented information requirement was stated in terms of “Control of Documents and Control of Records” but ISO 9001:2015 uses a standardized term “documented information” to refer to both documents and records. This latest version of ISO 9001 uses the term “retain documented information” to describe a record (e.g. retain the results of corrective actions) and “maintain documented information” to describe a document (e.g. maintain the scope of QMS). The document is live information and needs to be updated as required while a record is a history of an event, activity, or action.

Clause 7.5 of ISO 9001:2015 describes the requirements of the documented information. Documented information can be in any format and media and from any source. The medium can be paper, magnetic, electronic, or optical computer disc, photograph or master sample, or combination thereof.

What is the minimum documented information required by the ISO 9001:2015?

Every organization has to produce the minimum documented information required by ISO 9001 standard to demonstrate the conformance to the ISO 9001:2015 requirements. All requirements of minimum documented information listed below might not be applicable to every organization and shall be listed as an exclusion in the scope statement e.g. if an organization is not responsible for design and development, the organization is not required to produce evidence of conformance to the Clause 8.3 of ISO 9001:2015.

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How to determine the requirement for ISO 9001 Documentation?

Clause 7.5 of ISO 9001:2015 describes the requirements for documented information. To demonstrate the conformance to the requirements of ISO 9001:2015, an organization may need to produce more documents and records than the minimum required by the standard because according to Clause 7.5, the organization’s quality management system shall include:

  1. documented information required by ISO 9001 (as listed above)
  2. documented information determined by the organization as being necessary for the effectiveness of the QMS e.g. policies, procedures, Instructions, Guidelines, and relevant records other than the minimum required. It is quite common that for an effective QMS, organizations establish procedures for risk management, corrective actions, control of nonconforming output, training, production, maintenance, calibration, control of documented information, and design as applicable.

The extent of documented information for a quality management system may differ from one organization to another due to:

  • the size of the organization and its type of activities, processes, products, and services
  • the complexity of processes and their interactions
  • the competence of persons

The rule of thumb for an organization is to use a risk-based approach to determine the requirement for documented information other than the minimum documented information e.g. an organization may decide that due to lack of documented procedures and work instructions, there might be a risk to product and service conformity. The organizations also establish procedures and relevant records to establish controls to address a nonconformity.

G-Certi provides ISO registration/certification services in Canada and 50 other countries for a number of ISO Standards including but limited to ISO 9001, ISO 14001, ISO 45001, ISO 27001, and ISO 22301, etc. The auditors of G-Certi ensure that your organization is conforming to the requirements of ISO 9001. Please feel free to visit gcerti.ca and contact one of our representatives for a complimentary pre-assessment to ensure that your organization is ready for ISO 9001 registration/certification.

 

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