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Cancellation Policy

Training Cancellation Policy

Classroom Training

The following policy applies to all Classroom Training courses.

Customer Cancellations (Must be submitted to G-Certi in writing)

  • If you do not cancel or do not attend, you are responsible for payment.
  • Registrant substitutions may be made at any time.
  • Cancellations received up to 7 business days prior to class shall not be charged the training fee.
  • Cancellations 3-7 business days prior to class shall be charged the full training fee. As a courtesy, we will allow you to apply 50% of your payment towards a future G-Certi Training course within one year of the cancellation date.
  • Cancellations 1-3 business days prior to class, and no-shows, are subject to payment for the full amount without future training credit.

Cancellation of Course by G-CERTI Inc.

  • G-Certi reserves the right to cancel or change a class at any time, including but not limited to, lack of required number of participants or trainer availability or any other circumstances.
  • Notification will be provided within 3 days of the class, whenever possible.
  • Registrants will not be charged for the course.
  • G-Certi is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student’s sole remedy shall be the refund of prepaid course fees.

General Disclaimer

G-Certi shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall G-Certi be liable for any damages resulting from the use of the training materials or other information conveyed at an G-Certi course or trainer’s delivery.

Web-Baser Training

The following policy applies to all Live Web-Based Training courses,

Customer Cancellations

  • If you do not cancel or do not attend, you are responsible for payment.
  • Registrant substitutions may be made at any time.
  • Cancellations received more than 5 business days prior to class will not be charged the training fee.
  • Cancellations received less than 5 business days prior to class, and no-shows, will be invoiced the full training fee.

Cancellation of Course by G-CERTI Inc.

  • G-Certi reserves the right to cancel or change a class at any time, including but not limited to, lack of participation or trainer availability or technical issue or any other circumstances.
  • Notification will be provided within 5 days of the class, whenever possible.
  • G-Certi is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, lost opportunities, revenues, or other scheduled activities.  The customer or student’s sole remedy shall be the refund of prepaid course fees.

General Disclaimer

G-Certi shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall G-Certi be liable for any damages resulting from the use of the training materials or other information conveyed at an G-Certi course or trainer’s delivery.

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